Frequently Asked Questions
Everything you need to know about your Megan Moroney order and our latest fashion collections.
How long will it take for my order to ship?
Standard processing takes 3-5 business days. Once shipped, domestic delivery typically takes 5-7 business days. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy for apparel?
We accept returns on unworn, unwashed items with original tags attached within 30 days of delivery. Please note that certain limited-edition merchandise or intimate apparel may be marked as final sale.
How can I ensure I am ordering the right size?
Each product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our charts, as some of our tour merchandise and boutique items have a tailored or oversized fit.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout. Please note that customs duties and taxes are the responsibility of the customer.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as digital payment options including PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You may request a cancellation within 1 hour of purchase by contacting our support team, but we cannot guarantee changes once the order has entered the fulfillment stage.